Shipping policy

Shipping Policy

Payment Processing

Once we receive your order, please allow 48 hours for payment processing (excluding weekends and national holidays). All orders are subject to processing time unless otherwise stated in the product description.

Some items are made to order at our HQ, so we must ensure all payments are successful before fulfillment. Payment processing time is separate from the shipping time. After processing is complete, you will receive a tracking number via email. Please note that tracking numbers will update once the carrier (USPS, FedEx, UPS, etc.) has received and scanned the package into their system.

Shipping & Fulfillment
Processing Time: 3-5 business days
Shipping Time: 3-5 business days (depending on location)
Carriers Used: USPS, FedEx, UPS
To ensure your package arrives on time, please enter your shipping address correctly, including street numbers, abbreviations, buildings, and apartment numbers.

Free Spirit Apparel is not responsible for lost, stolen, or misdelivered packages due to incorrect addresses. Once an order has left our HQ and is in the hands of the carrier, we no longer have control over the package.

If there are any issues with delivery, please contact the shipping carrier listed in your tracking email for assistance.

Customer Service
For any shipping inquiries, please contact us at thefsajc@gmail.com. Our team will do our best to assist you.

Thank you for supporting FSA!